Frequently Asked Questions
Pearson PA Services take client confidentiality and security very seriously. I will treat your business like it is my own. We can sign a non-disclosure agreement if required. I am registered with the Information Commissioner’s Office and comply with the Data Protection Act. In addition all cloud file and email storage is encrypted and computers password protected. My Terms of Business will also offer you complete protection. All passwords are stored using secure password manager software.
I am committed to delivering on deadline. Turnaround time can depend on the complexity and urgency of the project or tasks at hand. If your project is time sensitive, the deadline will be agreed upon before the work begins.
I use email, telephone, Skype, Whatsapp, screen-sharing and online project management tools to communicate and Dropbox for file sharing to name a few. I will do my best to accommodate your business and your preferred style of communication. There are so many tools online to make working remotely easy for everyone.
Although I am based in Crawley, I can cover throughout the UK and globally by working remotely and using online tools.
Standard business hours are Monday to Friday. You can submit your tasks anytime, day or night, weekday or weekend and I will receive the tasks the following business day to begin working on them.
Weekly communication, online productivity tool or a spreadsheet will keep you informed of the hours and tasks completed.
Work can be for a number of hours or a one-off project and can be requested as and when you need it.
I mostly work remotely however, if you live in the West Sussex or Surrey area it may be possible to work in your office.